Courage At Work with Karin Hurt

Season 1: Episode 49

Today’s world is calling us to have courage, to show up and to stand up. In this episode, Samm is joined by Karin Hurt, co-author of the new book, Courageous Cultures. Karin shares how courage in the workplace is requiring leaders to go first. Leaders must demonstrate the same openness and vulnerability that we want to see our teams. When we don’t go first, our employees don’t feel safe to speak up and instead of the dialogue we need to move our organizations forward we are met with silence. Karin reiterates that the solutions we are seeking are in our people, so to obtain these answers we must cultivate a culture with courage as a fundamental pillar.

About Karin

Author and international keynote speaker Karin Hurt inspires transformational change.

Recently named on Inc’s list of 100 Great Leadership Speakers and American Management Association’s 50 Leaders to Watch, Karin Hurt helps leaders from around the world achieve breakthrough results without losing their souls.

Karin has over two decades of experience in customer service, sales, and human resources. She’s the award-winning author of: Winning Well: A Manager’s Guide to Getting Results-Without Losing Your Soul, Overcoming an Imperfect Boss, Courageous Cultures (Harper Collins 2020), and Glowstone Peak – a book for readers of all ages about courage, influence, and hope.

A former Verizon Wireless executive, Karin transformed customer service outsourcing (96M calls/year) to reach parity in quality with internal centers and developed a leading sales team that won the President’s Award for Customer Growth.

Her keynotes inspire leaders with proven and practical leadership techniques developed over her rich career as an executive, speaker, and strategic advisor.

Karin has a BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she teaches in the Executive Education program.

She and her husband, David Dye, are dedicated to their philanthropic initiative, Winning Wells, which provides clean water wells to communities struggling with access to safe water throughout Southeast Asia.

Karin lives outside of Washington, DC. She knows the stillness of a yogi, the reflective road of a marathoner, and the joy of being a mom raising emerging leaders.


Additional Resources

In this time of extraordinary uncertainty and change, your team has learned to quickly adapt to do the best they can, with what they have, from where they are.

You’ve seen what can be done, despite constraints, as you worked to find creative, even Herculean solutions to serve your customers while keeping everyone safe.

As we look beyond this immediate crisis to establish a new normal, how will you leverage this spirit of micro-innovation, problem solving, and customer advocacy on your team?

Our research shows that employees have game-changing ideas but frequently don’t speak up to share them. Don’t risk returning to “business as usual” and waste money and miss opportunities to make your organization better.

We want to help you during this challenging time. And we know resources are tight.

That’s why we’re offering free live online I.D.E.A. Inspiration Rallies if you purchase Courageous Cultures for your teams – to give you practical tools and techniques to draw out the best ideas from your team and build a better, bolder future.

And we’ll leave you with an executive strategy guide to keep the journey going!)

Call or send an email for more information!

WHAT YOU’LL LEARN

• Techniques for quickly capturing best practices and lessons learned from the COVID-19 crises to incorporate as your team works together to establish a new normal

• ​The leading causes of FOSU (Fear of Speaking Up) and how to avoid them

• ​Ways to focus your team for better ideas 

• How to quickly vet ideas to find the gems

• ​An easy technique to position your ideas and get the support you need


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